Experienced industry veteran to lead world-class implementation, training and support program for dealer-focused DMS solution
Norfolk, Va. – June 15, 2021 – Dominion DMS, a pioneer of Microsoft-based dealer management systems including the cloud-native VUE DMS, announces the appointment of industry veteran Patricia Hobby as Executive Director of DMS Services. She brings nearly 40 years of experience in automotive retail, particularly with client services and dealer management system implementation.
“Patricia’s proven experience of leading client services and DMS implementation programs will help dealerships quickly adopt VUE DMS to help our clients drive productivity and profits,” said Dominion DMS President Sharon Kitzman. “Her forward-thinking approach and record of success will enable our services team to deliver world-class implementations, training and support to our dealer clients.”
Patricia will be responsible for VUE’s implementation, deployment, training and support in dealerships. Her extensive experience in this industry contributes to the company’s decades of experience serving dealers. Previously, she managed the client services team for Experian Automotive. Before that, she was the Director of a Process Transformation Team at CDK Global and Program Director at ADP Dealer Services. She led various teams, including business solution consultants, implementation, client training and support. She began her automotive career at ADP in client support and training.
“I am honored to lead such a highly talented and experienced services team for VUE DMS,” said Patricia. “We will continue to build on the company’s dealer-focused culture while identifying innovative ways to help dealerships more efficiently deliver a superior experience, reduce costs and protect their business.”
Patricia and the services team will continue to collaborate with the product team to deliver new features and functionalities, providing dealerships with the most modern digital security, flexibility and efficiency to drive business continuity and growth.